Urgent Help

Is this an emergency?

Are you or others in danger? Do you need an ambulance or the police?

24 hour phone line for crisis support and suicide prevention.

24 hour phone line. A free counselling service for young people across Australia aged between 5-25 years.

24 hour phone line for support, information and advice.

Self help options

Self help options

Talking to someone you are worried about

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It’s upsetting to see someone you care about suffer. You can often feel frustrated and helpless, like there’s no way of getting through to them. But right now is the time your support is as vital as ever, even if it doesn’t seem to matter to the person you care about.

Here are some ways to offer support to someone who is struggling:

LISTEN

Listening can be a powerful support tool. Try to listen openly, without judgment. You may not have the answers, but it can often provide support to someone just to feel like they’re being heard. Let the person know you’re always there if they need to talk and that they are not alone.

BE INFORMED

In your own time, find out as much as you can on the topic to help you better understand what they’re dealing with. Try not to ask a million questions.

ENCOURAGE PROFESSIONAL HELP

A trusted GP a specialist support service or an online service. There are many support options. Make sure you’re both calm before making suggestions, not during a fight or when emotions are high. Maybe you could even offer to go along to their first appointment. It can make the experience feel less overwhelming for them.

GIVE THE PERSON SPACE

Taking a step back can also really important. If the person doesn’t want to see a counsellor, don’t push it, because it may put them off seeking help altogether. Try to remain patient and offer a consistent level of support when needed.

If you think the person you’re worried about is at immediate risk of harming themselves call 000 for assistance.

It takes courage to change. Remember you are not alone & other young people have been in your shoes.

Get help now

YoDAA is a free and confidential online and phone service that offers supports to young people, families and professionals. You can contact 9am – 5pm Monday to Friday.

Further Reading

Slip-ups and using again

Looking after yourself when you’re using

Cutting down without stopping

Early Psychosis Program | headspace

What is psychosis? | headspace

Understanding why I use

Anxiety | What is Anxiety & The Effects in Young People | headspace

How does alcohol affect mental health | headspace

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