Urgent Help

Is this an emergency?

Are you or others in danger? Do you need an ambulance or the police?

24 hour phone line for crisis support and suicide prevention.

24 hour phone line. A free counselling service for young people across Australia aged between 5-25 years.

24 hour phone line for support, information and advice.

Self help options

Self help options

Privacy explained

Share

Print + Download

At YoDAA we do our very best to protect your privacy. Nothing said (or written) can be passed on to anyone else without your permission, unless we are concerned about your safety or the safety of someone else, and we need to exercise our duty of care. We’ll talk to you first if this happens.

We only gather and record enough information for the purposes of giving you the service you’ve asked for, and we store any information given securely. YoDAA is run & overseen by YSAS, a health service, which means we must follow the laws and regulations that protect the security and use of your personal information.

YoDAA also uses the information we collect to make sure we can improve our service and make sure we are doing a good job so sometimes your info may be de-identified (so no one knows it is about you) and used for statistical purposes to evaluate our service.

You should also know know that YoDAA has several workers who all work as a team. This means the information you discuss with one worker is available to other YoDAA workers and is sometimes discussed within the team so the best advice can be given to you.

If you would like more information about privacy, contact us or email privacy@ysas.org.au.

It takes courage to change. Remember you are not alone & other young people have been in your shoes.

Get help now

YoDAA is a free and confidential online and phone service that offers supports to young people, families and professionals. You can contact 9am – 5pm Monday to Friday.

Further Reading

YSAS Privacy Statement

Understanding Why I Use

Staying as safe as you can YoDAA

Related Articles

Duty of Care

If we become concerned about your safety (or anyone else’s) during a chat or phone session or because of the contents of an email, we will always do our best to make sure you and/or others are safe.

If we become concerned about your safety (or anyone else’s) during a chat or phone session or because of the contents of an email, we will always do our best to…

Not sure what I want to do

Top tips for staying safe

Staying safe is the most important thing. That starts with knowing what you are taking! Ask and research everything you can about a drug. Do your research. Where possible, know what you are taking, What are its effects, how long will they last, does it have side effects?

Staying safe is the most important thing. That starts with knowing what you are taking! Ask and research everything you can about a drug. Do your research. Where possible, know what…

Not sure what I want to do

Reasons drugs can become a problem

There are many reasons drug or alcohol use can become a problem for someone but it’s always something more than just ‘bad luck’.

There are many reasons drug or alcohol use can become a problem for someone but it’s always something more than just ‘bad luck’.

Drug fact

Cocaine

Cocaine is a stimulant drug made from the leaves of the coca plant. It comes in a white powder. It speeds up the messages from your brain to your body and increases your heart and breathing rate. It’s mostly snorted but it can be injected.

Cocaine is a stimulant drug made from the leaves of the coca plant. It comes in a white powder. It speeds up the messages from your brain to your body…

Drug fact

Ecstasy

Ecstasy, or methylenedioxymethamphetamine (MDMA), is a stimulant drug. It’s often used at dance parties. Ecstasy comes as tablets or pills in all sorts of shapes, sizes and colours. Pills are often imprinted with logos. It can also come as powder or even liquid.

Ecstasy, or methylenedioxymethamphetamine (MDMA), is a stimulant drug. It’s often used at dance parties. Ecstasy comes as tablets or pills in all sorts of shapes, sizes and colours. Pills are…

Drug fact

Ice (Methamphetamines)

Ice is a stimulant which means it makes you feel really energetic and up. It comes as shards of crystal, often with different colours through it, and can be smoked, swallowed, snorted, injected or inserted anally (known as ‘shafting’ or ‘shelving’).

Ice is a stimulant which means it makes you feel really energetic and up. It comes as shards of crystal, often with different colours through it, and can be smoked,…

Duty of Care

If we become concerned about your safety (or anyone else’s) during a chat or phone session or because of the contents of an email, we will always do our best to make sure you and/or others are safe.

If we become concerned about your safety (or anyone else’s) during a chat or phone session or because of the contents of an email, we will always do our best to…

Not sure what I want to do

Top tips for staying safe

Staying safe is the most important thing. That starts with knowing what you are taking! Ask and research everything you can about a drug. Do your research. Where possible, know what you are taking, What are its effects, how long will they last, does it have side effects?

Staying safe is the most important thing. That starts with knowing what you are taking! Ask and research everything you can about a drug. Do your research. Where possible, know what…

Not sure what I want to do

Reasons drugs can become a problem

There are many reasons drug or alcohol use can become a problem for someone but it’s always something more than just ‘bad luck’.

There are many reasons drug or alcohol use can become a problem for someone but it’s always something more than just ‘bad luck’.