If we become concerned about your safety (or anyone else’s) during a chat or phone session or because of the contents of an email, it is our duty to do our best to make sure you and/or others are safe. This might mean breaching your privacy and confidentiality and passing on any information you have given us about yourself and others to authorities such as the police or other emergency services. If we can we will always let you know when we have concerns and when we feel we need to breach confidentiality.