It’s upsetting to see someone you care about suffer. You can often feel frustrated and helpless, like there’s no way of getting through to them. But right now is the time your support is as vital as ever, even if it doesn’t seem to matter to the person you care about.
Here are some ways to offer support to someone who is struggling:
LISTEN
Listening can be a powerful support tool. Try to listen openly, without judgment. You may not have the answers, but it can often provide support to someone just to feel like they’re being heard. Let the person know you’re always there if they need to talk and that they are not alone.
BE INFORMED
In your own time, find out as much as you can on the topic to help you better understand what they’re dealing with. Try not to ask a million questions.
ENCOURAGE PROFESSIONAL HELP
A trusted GP a specialist support service or an online service. There are many support options. Make sure you’re both calm before making suggestions, not during a fight or when emotions are high. Maybe you could even offer to go along to their first appointment. It can make the experience feel less overwhelming for them.
GIVE THE PERSON SPACE
Taking a step back can also really important. If the person doesn’t want to see a counsellor, don’t push it, because it may put them off seeking help altogether. Try to remain patient and offer a consistent level of support when needed.
If you think the person you’re worried about is at immediate risk of harming themselves call 000 for assistance.
It takes courage to change. Remember you are not alone & other young people have been in your shoes.
Get help now
YoDAA is a free and confidential online and phone service that offers supports to young people, families and professionals. You can contact 9am – 5pm Monday to Friday.
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Read on to find out how to access residential and community based support options across Victoria once you turn 25 and need to access Adult Support Services. It’s not too hard but you need to do a bit more yourself.
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YoDAA can provide a neutral, confidential space led by professionals who understand the challenges families face. Their role is to support healthier communication—not to judge or take sides. Sometimes one good conversation is enough to shift things in a better direction.
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