Getting on the Same Page: Free Over-the-Phone SSFC for Families
When your young person is using Alcohol or Other Drugs, communication within the family can quickly become strained. Conversations may turn emotional, shut down entirely, or feel like they go in circles. Single Session Family Consultation (SSFC) offers a simple, supportive way to bring young people and their loved ones back into conversation – without pressure or judgment.
Delivered over the phone by the trained and trusted staff at YoDAA, SSFC is a free, optional service designed to help families improve understanding and move forward together.Â
What Is SSFC?
Single Session Family Consultation is a one-time (though more sessions are possible if needed) guided conversation between a young person and the people who matter to them. A skilled Youth AOD worker helps everyone communicate more clearly, hear each other out, and identify practical next steps. It’s not about fixing everything in one call—it’s about creating clarity and reducing conflict. The YoDAA staff have been trained through The Bouverie Centre to deliver SSFC (a leading family therapy research & training provider).
Why Over The Phone?
Easier access: No travel, no formal setting—just a phone call from a comfortable space
Lower stress:Â Talking remotely can help everyone feel calmer and more openÂ
Flexible participation: Family members can join from different locationsÂ
How Will SSFC Help Us?
Young people feel heard and respectedÂ
Families gain shared understanding
Everyone gets clearer options for what comes next
Supported by YoDAAÂ
YoDAA can provide a neutral and confidential space led by professionals who understand the challenges families face around substance use. Their role is to support healthier communication—not to judge or take sides.Â
Free over-the-phone SSFC can be a practical first step toward getting your family on the same page. Call 1800 458 685 to discuss with the team Â
Sometimes one good conversation is enough to shift things in a better direction.Â
Get help now
YoDAA is a free and confidential online and phone service that offers supports to young people, families and professionals. You can contact 9am – 5pm Monday to Friday.
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