Young people are increasingly using technology to engage with each other and the world. It makes sense then that they would use technology to seek help and support. What can be offered and who is this best for?

WHAT IS E-SUPPORT?

E-support encompasses telephone and online counselling, including live chat and email: Interventions are still provided by real workers however the primary mode of communication is not face-to-face.

WHAT INTERVENTIONS ARE DELIVERED THROUGH E-SUPPORT? 

  • Screening for substance use and mental health issues
  • Referral to local services
  • AOD counselling
  • Brief interventions
  • Information and advice for people concerned about a young person’s substance use.

WHICH YOUNG PEOPLE AREBEST SUITED TO E-SUPPORT OPTIONS? 

E-support options are best suited to young people:
  • With AOD severity ranging from low to high
  • No acute risk associated with substance use
  • Whose basic needs, including a stable living arrangement, are met
  • Who don’t want face-to-face support.

Contact YoDAA (1800 458 685) if you wish to find a service near you.